© copyright 2009 - East Coast Lumber
Phone: (603) 329-5322 NE: 1-800-682-6006 Fax: (603) 329-8089
PO Box 530, Route 111 East Hampstead, NH 03826
Service Request Form
Customer Information - Where is product in question installed?
*Homeowners Name
*Primary Phone
Alternative Phone
Email Address
Physical Address:
Street address
City / Town
State
Zip Code
Builder / Contractor Information - Who installed the product?
Company / Contractors Name
Primary Phone
Alternative Phone
Email Address
Product Information
Product Type:
ex. Marvin double hung window
Brief description of product complaint / issue
ex. window doesn't close properly
The more information you can provide, the sooner and better we will be able to assist you.
Original invoice number
Approximate date of purchase
Date Installed
We're sorry you are having a problem, but we're excited you're taking the time to let us know, and that you trust us to fix it. This form is provided for you to notify us in the event of an issue with a product purchased from East Coast Lumber. Regardless of whether or not your product may be covered by a manufacturer's warranty, we will work hard to resolve your issue in the most timely, fair, and efficient manner possible.
Who is the primary contact for this service request?
Please provide us with as much information as possible. The more information you can give us, the better we will be able to assist you. An East Coast Lumber representative will contact you as soon as possible; usually with-in 48 hours. If your situation requires a quicker response, please call (603) 329-5322 during regular business hours and one of our sales associates will be happy to assist you.
