East Coast Lumber is more than just a lumber, hardware, and building supply store, it is a service center. We are here to assist with design, estimating, installation, repair, and much more. Our experienced sales staff is available to you seven days a week. At East Coast Lumber, we take pride in our reputation of outstanding customer service, and believe that is one of the main reasons that we have so many loyal customers.
Listed below are a few of the services in which we excel.
Sales and Estimating
The members of our sales and estimating team are professionals who have experience within the building supply industry. They work closely with contractors and listen to their needs. Over the years, this communication has allowed our staff to anticipate their buying patterns. One phone call from a job site, and needed supplies are delivered quickly and conveniently.
Our sales and estimating team can also assist with your building plans. Show us your blueprints and our staff will prepare the take-off and quote the price of materials quickly and efficiently. We will review the listed materials an offer choices for substitution or suggest additional material wherever warranted.
Our team of professionals are continuously educated throughout the year. They attend informational seminars on the products we sell and are well informed to answer any questions you may have.
Bath and Kitchen Design
Our kitchen and bath sales department at East Coast Lumber in New Hampshire consists of knowledgeable professionals who have a flair for design. They will assist in finding the products that suit your home and your budget and work with you on your kitchen design or bath design. They review the style, make, color, and composition of each option, and help select the perfect style. They will share their expertise on current decorating trends and discuss the reasons behind our best selling products.
Bring us your room dimensions... with door and window positions, ceiling heights, and location of appliances, and our professional bath and kitchen design consultants will create a design plan and give you a itemized parts list and cost estimate at no charge. If time allows we will do this while you wait, or we can easily schedule an appointment. Prior to placing your final order, we will visit your home to confirm the dimensions and answer any final questions you may have. Do you need assistance with installation? At East Coast Lumber, we install kitchen cabinets, countertops, showers and baths. We even do complete bathroom remodels! You pick the design style you prefer and we'll do the rest.
Installation
Whether you are replacing a door or remodeling a kitchen, we are here to assist you. We provide a variety of installation and remodeling services. Kitchens, baths, doors, replacement windows, etc. no job is too small or too large for our installation team. We have the installation experience to confidently guarantee the proper installation of your new products.
If you are interested in having an installation and would like a head start on the process, please click on our
Installation Site Review Form. Print and fill it out to the best of your ability. You can bring it to East Coast Lumber or fax it to (603) 329-8089. For a quick inquire to an installation, e-mail the details to
info@eclumber.com.
Delivery
East Coast Lumber has a full fleet of flat beds trucks, boom trucks, box trucks, dump trucks and pickup trucks capable of delivering any product to any location. Once at the location, our boom trucks can deliver material to second story floors, and our Moffett forklift can easily move product throughout a job site. Our experienced group of professional drivers will safely deliver products to you when and where you need them.
Special Orders
At East Coast Lumber, our sales staff is ready to assist you with all your building supply needs. If there is a product that you need and we do not have it in stock, we will order it for you. Our suppliers will ship the product within a few business days. We special order the items in our Kitchens, Bath and Millwork departments to ensure the product is the model, size, and color that you want. We are here to get what you need, not to sell you what we have!
Deck Design
Bring us your dimensions and we will help you create a deck design, with an itemized parts list and a cost estimate.. all at no charge! The plans are yours to keep. We can prepare these items while you wait, or you can set up an appointment to better utilize your time. Either way, our trained deck design consultants will be happy to assist as you plan the deck of your dreams!
Please call a sales representative at East Coast Lumber to get specific details about our deck design program, or click on Decking Products for a complete list of our decking materials and accessories.
Tool and Equipment Repair
The Equipment Center at East Coast Lumber includes a full service repair and maintenance shop. We provide parts and service for any tool or equipment that we sell. We will also order parts for other manufacturers.
Our Equipment Center is an authorized sales and service dealer for the following manufacturers:
- Briggs and Stratton
- Makita
- Snapper
- Stihl
- Bob-cat
- Giant-Vac
- Hydrogear
- Kohler
- Makita OPE
- MTD
- Peerless Transmissions
- Tecumseh
As an authorized dealer, our factory trained technicians know the ins and outs of each equipment model made by the above manufacturers. This allows us to perform warranty work without burdening you with alot of paperwork. Bring in your faulty equipment and let us show you what we can do!
In addition, we can repair tools and equipment from other manufacturers, provided the work is not covered under a manufacturer's warranty (Warranty coverage is only valid when the repair work is performed by either the original manufacturer or an authorized representative). Some of these other manufacturer's include:
- AYP
- Carlisle
- Desa
- Honda
- Jonsered
- Kawasaki
- Oregon
- Redmax
- Simplicity
- Stanley-Bostitch
Listed below are some of the types of equipment we service and repair:
- Air compressors, both gas and electric
- Chain saws, blowers, trimmers
- Chain sharpening
- Generators
- Heaters, both kerosene and propane
- Lawn tractors and mowers
- Log splitters
- Plate compactors
- Pneumatic tools and air tools
- Power trowels
- Snowblowers
When you bring in your equipment for repair or service (or opt for pick-up services, we charge you a 1/2 hour labor charge to look at your equipment. This time allows the mechanic to review the problem and estimate how much material and labor is needed to fix the equipment. We will promptly call you with a cost estimate and we will get your approval before continuing with the maintenance. The initial 1/2 hour labor fee will be credited to your repair order. Once the equipment is repaired, we will again promptly call you and arrange for you to pick up your equipment (or opt for delivery). If you decide not to have us continue with the repair after the initial review, no problem. We only charge you for the initial 1/2 hour fee.
Equipment down? Need it back quick? Ask about our express tune-up and Repair Service. For an additional fee, we can move you to the front of the waiting line.
For those repair enthusiasts out there who like to tinker with repairs on their own, we provide replacement parts for most equipment models. Collect all engine numbers (model, type, and code) and all your equipment numbers (model and serial) and give us a call. We will do the research and price out your parts. We will even ship them via UPS if you can't come to the store to pick them up. If you prefer, you can send this information to us on-line at
repairparts@eclumber.com.
Please click on the following links for additional information on the tools and equipment we offer.
- Power Tools & Equipment Sales
- Equipment Rentals
Thank you for visiting our website. Please let us know how we can assist you with your building supply and equipment needs. Click on info@eclumber.com to request information or join our e-mail list for special events, product updates and promotions.
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